Return & Refund Policy

At Trackfit, we focus on providing high-quality clothing and a smooth shopping experience for our customers. If you face any issue with your order, we are here to help you with our easy return and exchange process.

1. 7-Day Return & Exchange Policy 🔄

We offer a 7-day return and exchange policy from the date of delivery.

You are eligible for an exchange if you receive:

• ✅ Damaged product

• ✅ Wrong product received

• ✅ Defective product

• ✅ Product with quality issues

To request an exchange, please contact our customer support team within 7 days of delivery with your order details and required proof (such as images/videos of the issue).

2. Product Conditions for Exchange 📦

To be eligible for an exchange:

• The product must be unused, unwashed, and in original condition.

• Original tags and packaging should be available.

• The request must be raised within 7 days of delivery.

Products that show signs of use, washing, or damage caused after delivery may not be accepted.

3. Refund Policy 💰

At Trackfit, we do not provide refunds for general returns or change-of-mind requests.

Refunds will only be considered in cases where the order qualifies under our policies and cannot be resolved through exchange.

4. Order Cancellation Policy 🚚

Orders can only be cancelled before they are processed or shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

5. Exchange Process 🔁

To request an exchange:

1. Contact our support team with your order number.

2. Share details and proof of the issue.

3. Our team will review your request.

4. Once approved, we will process your exchange.

6. Shipping Responsibility 📦

If the product received is damaged, wrong, or defective, Trackfit will assist with the exchange process as per our policy.

7. Contact Us 📩

For any return or exchange queries, please contact our customer support team.

Trackfit — Style • Comfort • Confidence